Frequently Asked Questions

Everything you need to know about the hair-loving world of invisibobble.

What makes invisibobble different from regular hair ties?

Our hair ties feature a unique spiral shape that distributes pressure unevenly around the ponytail, preventing headaches and hair breakage while leaving no kinks or marks behind.

My invisibobble has stretched out. How can I shrink it back to its original size?

If your invisibobble loses its shape, simply place it in a bowl of hot (not boiling) water or use a hair dryer on a warm setting. It will shrink back to its original size in seconds.

What are your shipping times and costs?

We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping is free on all orders over $35.

What is your return policy?

We accept returns on unused and unopened products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been worn.

Are invisibobble products suitable for all hair types?

Yes! Whether you have thin, thick, curly, or straight hair, we have specialized ranges like the 'POWER' for extra grip or 'SLIM' for a more delicate look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.